Transparency & Trust

Last updated: October 24, 2023

We believe in keeping things simple and honest. We collect only what is necessary to serve you and respect your privacy by design.

What information we collect

We gather minimal information to facilitate our interactions with you. This includes:

  • Contact Forms: Your name, email address, and the details of your inquiry or project brief.
  • Analytics: Anonymous usage data collected via Plausible to help us understand how visitors navigate our site.
  • Newsletter Signups: Your email address if you subscribe to our newsletter via Mailchimp.

How we use your information

We use your information solely for the purposes you intend:

  • To respond to your inquiries and provide quotes.
  • To manage project timelines and deliverables.
  • To send requested communications, such as newsletters or project updates.
  • To improve the functionality and user experience of our website.

Cookies and analytics

We prioritize a lightweight, privacy-first approach. We do not use intrusive ad-tracking cookies.

  • Plausible Analytics: A simple, open-source analytics tool that only records anonymous data about your visit, such as the page you landed on and how long you stayed.
  • Functional Cookies: Essential cookies that allow you to navigate the site and use its features (e.g., submitting forms).

Third-party services

We work with trusted partners to provide our services. You should review their privacy policies as well:

  • Mailchimp: Used for our email newsletter and transactional emails. They handle the storage and processing of your email address.
  • Calendly: Used for booking consultations. Calendly manages your calendar availability and meeting links.

Data retention and deletion policy

We believe in digital minimalism. We retain your data only for as long as necessary to fulfill the purposes outlined above. If you wish to have your data deleted:

  • Simply reply to any email from us with the request.
  • Or send a request to privacy@synckit.best.
  • We will process your request and securely erase your data within 30 days.

Your rights under GDPR and CCPA

Depending on your location, you may have the following rights regarding your personal data under GDPR (Europe) and CCPA (California):

  • Access: You can ask us to confirm what data we hold about you.
  • Rectification: You can ask us to correct inaccurate or incomplete data.
  • Erasure: You can ask us to delete your data (as detailed above).
  • Portability: You can request a copy of your data in a machine-readable format.
  • Withdraw Consent: If you have opted in to our newsletter, you can unsubscribe at any time via the link in our emails.

Questions?

We’re happy to answer any questions about how we handle your information.

Email Privacy Team